Leading Teams, Complex Problem Solving
Kate is a Professional Consultant and Director with extensive experience and achievement in senior roles in Patient Safety, Quality and Improvement Science, Emergency and Risk Management, Legal Compliance, Education, Hospital Management and a wide range of clinical settings as a Registered Nurse. She has a broad and unique experience in Health as well as Banking, Service, Hospitality and the Primary Sector.
Kate has led significant and successful organisational strategic change and improvement programmes, highly sensitive investigations, reviews and safety improvements, customer experience and national policy, project and programme work. She has extraordinary experience working with and coaching others to achieve resolution including in the most difficult and sensitive of situations. Kate has a long and proven track record of crafted and enabling coaching across all organisation levels including board, executive, managers, doctors, nurses and allied health professionals, corporate and support staff, as well as external stakeholders and media.
Kate is a highly regarded and sought-after expert coach, educator and facilitator. She has a deep knowledge and experience of working to inform and improve communication, interactional competence, employee engagement, safety culture and staff support. As Patient Safety Officer for Capital and Coast District Health Board, Kate led and delivered a highly successful programme of communication skills development for all staff including recruiting and coaching senior clinical experts in education, presentation skills, communication and facilitation of difficult conversations.
Kate’s interest is in people and organisations, challenging and informing improvement in culture and practice. Her experience has informed and developed her coaching approach, tailored to the specific needs of each individual, organisation and situation. She is meticulously professional and able to work respectfully and empathically with everyone. Her focus is on enhancing and enabling success, self-awareness, and wellness through coaching for clarity, decisions, action and results.